Privacy Policy – iM Social App (iMATiX Social)

Last Updated: 1 jJan 2024

Introduction to the Privacy Policy

Welcome to iM Social App (iMATRiX Social) iMATRiX Inc. (“Company,” “we,” “us,” or “our”). These Privacy Policy (“Privacy Notice”, “Privacy Policy”) govern your use of our streaming app, modules, web services, and related services (collectively referred to as the “Service”). By accessing or using the Service, you agree to comply with and be bound by these Policies. If you do not agree to these Terms, please do not use our Service.

When you visit, we will only utilize the personal information you submit for internal tracking. This includes processing your information requests efficiently and making iM Social App (iMATRiX Social) and other websites more beneficial for using their features and services. We won’t use your personal information for any other reason unless specified differently. We will never sell your personal information to a third party or allow a third party to access your personal information unless it is specifically required by law, our terms and conditions, or our privacy policy.

What Personal data do we collect?

User Account Registration

When you use or register on the iM Social App (iMATRiX Social) or website, we only collect personal information about you willingly. While you are not required to register to view our website, doing so is necessary to access some features and services. When you register on our website, the public and other users can access your personal information. Everybody can view a public display. The personal details you provide in the “About Me” section are your name, gender, username, user ID, profile picture, images, and videos. This personal information is disclosed to help you and other website users communicate with each other.

Please note that when someone searches on a iM Social App (iMATRiX Social) or another search engine, their personal information may be visible to the public. Occasionally, the stuff you provide them may be downloaded, copied, or made publicly available by the people you connect and share with. When disclosing personal information to others, exercise caution.

Here is a list of data you provide us when you use our services or register for an account. 

• You might provide us with your gender, email address, and billing address when registering an account. Although you are free to provide us with any personal information, doing so may prevent us from registering you for our services.
• Other material that you have produced or that is associated with your account (username, user ID, profile picture, images and videos, favorites and interests); 
• Participating in user-to-user discussions, user-to-company contacts, or reaching out to us regarding our services may also require you to provide more personal information to us. For us to verify the personal information we have already gathered or to authenticate or identify you, we need more information.

We automatically collect some personal data about you when you use our services or register for an account.

• We record information about your interactions with us and how you use our services. When you use one of your devices, including a mobile device, to use our services, we collect personal information about you. 
• Information that may be included in this personal data includes device identifiers such as IDFA (Identifier For Advertisers), the operating system and applications used, application crash data, IP address, User agent, platform, Software Development Kit version, anonymous User ID, time stamp Developer Key, and application version.
• Location data, such as the specific geographic locations obtained via IP, GPS, Bluetooth, or WiFi signals, or location data from your mobile device; 
• Computer and connection information, such as statistics on your page views, traffic to and from the websites you visit, referral URLs, ad data, your IP address, your browsing history, and your web log information;

Personal data and BUPA Feature

BUPA stands for Blocked User Proximity Alert. This feature allows you to block-list any user you feel threatened by. To make this feature more safe, we are required to locate your location for the user-blocking feature. You enable this feature which allows us to locate you and a blocked user from your list within 500 ft, and you will receive an alert along with their profile picture.

Our app or any affiliate apps do not send SMS it only sends a notifications to the users and allows the users to use their sms to contact 911 in case of an emergency during a blocked user proximity alert experience. Bupa itself is not sending any type of sms to any organization or contact list of the user but it will notify and allow the user to reach 911 via sms text for further assistant on any danger. It is the users responsibilities to reach to such organization or anybody in the contact list solemnly and He/She is responsible for sending sms using their own mobile default sms application.

We use satellite imaging with the help of Google Maps, which helps you understand the system and location better. You can confirm if the blocked user is threatening or not. If yes, you will be connected to legal authorities like police for safety.

Here is the information we voluntarily and involuntarily collect from the feature:

• Your geological location or GPRS locality.
• Your existing profile details, along with the contact details.
• Your device ID, IP address.

Personal data and cookies or similar technologies

Cookie technology is used by iM Social App (iMATRiX Social) as part of our website’s statistical reporting. It contains personal data that a website uses to tailor your experience (for example, altering your profile on the iM iMATRiX App home page) and gather statistics (like the pages you visit, what you download while using the site, the name and country of the internet service provider you came from, and the URLs of websites you visited right before and right after iM Social App (iMATRiX Social)). 

We do not, however, directly associate this personal data with you. There is just one measurement taken altogether. We are able to monitor your behavior (i.e., how users navigate our website from page to page) by using cookie personal data. It’s important to know that cookies do not store your unique email address or any other personal information.

In addition, we track visitor statistics and evaluate our website’s technological strength using standard web server log files. We use this personal data to determine the number of users that use iM Social App (iMATRiX Social), to ensure that the website is browser-compatible, to arrange the pages for optimal usability, and to ensure that our pages are filling to capacity. 

Personal data collection through other social media Log-ins

We enable you to create an account on the appropriate social media network (e.g., Google, Facebook, or another). We may be automatically granted access to certain personal information that these social networking sites may have about you. You are in control of the personal information you provide to us through the social media platform you used to create an account with us, as well as the authorizations you provide us to access the data about you that that particular social media platform holds. 

By linking an account managed by a social media site with your account on our website and granting us access to your data, you agree that we may collect, use, and retain the personal information provided by these social media sites in accordance with this Privacy Policy and the privacy policy of the applicable social media site as part of the private data transfer to us.

If you want to become a free member, you must provide a document with your photo on it and a verification video during the qualification procedure in order to be eligible for a free membership and verify your identity.

How we use your data

We use your data to carry out the terms and conditions of the iM Social App (iMATRiX Social) with you, provide you with our services, adhere to legal obligations, and protect your vital interests. This comprises:

• Maintenance of our services’ performance, safety, and security; management of your account and preferences; operation, measurement, and improvement of our services; personalization of website content to include services you might be interested in based on your actions;
• Offer customer support, contact you regarding your account, settle any disagreements, and answer your questions;
• Delivery of marketing materials, exclusive deals, and different service alerts (you can always opt out, withdraw, or give your consent); analytics; improvements to our services; creation of a secure personal data environment for our website and mobile applications; assessment of the effectiveness of our marketing and advertising campaigns;
• Detection and prevention of fraudulent transactions and other suspicious behavior; user authentication; generation of aggregated data for internal use; or creation of new features and improvements to services and websites. 
• Anonymous aggregate data has no connection to any personal data. Aggregate data aids in understanding trends and customer wants, which is useful for creating new products and services and tailoring existing ones to the preferences of clients. We may freely share such aggregated data with our partners on commercial terms that we choose at our sole discretion.

Please be aware that other websites, including ones to which iM Social App (iMATRiX Social) offers links, have their own policies that apply to your dealings with them. We recommend that you thoroughly understand the policies of every new website you visit, including those pertaining to the collection, use, and disclosure of your personal information.

How and with Whom we Share your data

We may share the personal information you submit with carefully selected service parties who assist us in delivering services we offer, only for the purpose of delivering the services or when we think their products or services will interest you. These service providers are subject to strict confidentiality obligations under both this privacy policy and our contracts with them. We could collaborate with outside service providers to: 

• Keep a database of our clients’ personal data; 
• Help us maintain safe interaction between the users and their well being;
• Help us send emails, SMS (message and data rates may apply); 
• Help us with direct marketing; 
• Help us store and analyse data; 
• Help us prevent fraud; 
• Help us maintain, develop, and improve our systems, websites, applications, and services; and 
• Help us collect payments.

Here is a detailed list with whom we share the data:

• Fellow users

When you freely disclose information on the service, including your public profile, you are sharing that information with other users. Please take caution when sharing personal information and make sure the material is something you feel comfortable with others seeing.

It will be available based on your choices if you decide to restrict who can view all or some of your profile, as well as certain content or personal data.

When someone files a report against you (say, alleging that you have broken our terms of service or community guidelines), we may let them know what steps, if any, we made in response to their report.

• Service providers and partners

Third parties assist us in running and enhancing our services. These outside companies help us out with a variety of activities, such as analytics, customer support, marketing, advertising, payment processing, security operations, and data hosting and maintenance. Additionally, we exchange information with partners who help us advertise our services and distribute it. For instance, we might provide our advertising partners with a limited amount of hashed, machine-readable information about you.

Before hiring a service provider or collaborating with a partner, we go through a rigorous screening procedure. Strict confidentiality responsibilities must be agreed upon by our partners and service providers.

If we are involved, fully or partially, in a merger, sale, acquisition, divestment, restructuring, reorganization, dissolution, bankruptcy, or other change of ownership or control, we may transfer your information.

• Law enforcements or Government

If one of the following scenarios applies, we may be required by law to disclose your information: 

(i) to comply with a legal process, such as a court order, subpoena, or search warrant; 

(ii) to help prevent or detect crime (subject in each case to applicable law); or 

(iii) to ensure the safety of any person.

Please note that if you are using the BUPA feature, then you automatically give us consent to share your details with the Law Enforcement and authorities for your own safety and well-being. 

Age restriction

We do not deliberately promote or allow users under the age of eighteen to use our website. Per the Children’s Online Privacy Protection Act, we will remove from our database any personal information we receive from people we believe to be under the age of 18.

How Long we Retain Your Data

We only retain your personal data for as long as necessary to fulfil our legal obligations to you and/or to comply with our contractual obligations. You can deactivate your account and make your profile inaccessible to other users if you choose to stop using our services. Please be aware that if your account is inactive for (please enter a duration here, such as a year), we reserve the right to immediately terminate it. Your personal information will be deleted as follows if your account is closed:

• To protect user security and safety, we implement a safety retention window that lasts for at least 1 year, following account deactivation. During this period, we keep your information on file in case it becomes necessary to investigate any potentially harmful or unlawful activity. Information will be retained throughout this safety retention window based on our legitimate interests and the interests of possible third-party victims.
• When the safety retention window closes, we delete your data, and we only keep the bare minimum of information for the following reasons:
• Specifically, we save transaction data for for at least 1 year,  in order to meet regulatory responsibilities related to accounting and taxes. We only retain the bare minimum of data required to meet our legal requirements for data retention. We could also be obligated to keep “traffic data” / logs for(please enter a duration here, such as a year),  in order to fulfil our legal data retention obligations. We also keep records of the consent users provide us for five years as evidence that we are following the law.
• Based on our lawful business interests, we only retain a limited amount of data, such as profile information for (please enter a duration here, such as a year),  in case of possible litigation, for the creation, use, or defence of legal claims; customer care records and related information; and the precise location of downloads or purchases for a period of five years to support our decisions regarding customer care, uphold our legal rights, and allow us to defend ourselves in the event of a claim.
• We maintain information based on our legitimate interest, for example, when we receive a valid subpoena or request to preserve data (in which case we would need to keep the data to comply with our legal obligations) or when data is otherwise required as part of legal proceedings.

Website/App Security Measure

We have implemented the necessary security steps to prevent your information from being inadvertently lost, misused, or accessed without authorization, changed, or revealed. We use encryption software and procedures to ensure the security of your personal data while it is being sent and stored. We use physical, electronic, and procedural safeguards to protect your personal information when we collect, store, and disclose it. Additionally, we only allow individuals with genuine business needs—such as employees access your personal information.

To prevent unauthorised access to your account, we may need to obtain identification from you as part of our security measures. We advise you to create a unique password for your account that you don’t use for any other online accounts after utilising a shared computer.

Your Rights Regarding Privacy

You have a number of rights regarding the security and privacy of your personal data, some of which are described below, subject to the laws that may be in effect. You have the right to request data transfer in addition to the rights of access, correction, and erasure of your personal data. You also have the option to request that we stop processing your personal data under certain circumstances or to object to how we use it. You have the option to change your mind at any moment when we use your personal information for a specific purpose and you have given your consent. These rights may be restricted in certain circumstances, such as when we can show that handling your personal data is mandated by law.

• Right of access: You are entitled to information about whether or whether your personal data is processed, as well as a copy of that data and specifics regarding its processing;
• Right to rectification: You are entitled to request that any inaccurate personal data be updated or corrected. You can also always update the personal data associated with your account.
• Right to remove: In some situations, you can ask for the removal of your personal information;
• Right to protest: You can choose not to have your personal data processed for reasons specific to you. You can object, for example, if we use your data for direct marketing or if we process it because we have a legitimate interest.
• Right to restrict processing: If there are good reasons to do so, you have the right to request that we temporarily stop processing some of your personal data. If it is required for the defence of legal claims or for any other legally permitted purposes, we may keep your personal information on file;
• Right to data portability: Under certain conditions, you may ask us to transfer, on your behalf, to another data controller, your personally collected data in a structured, widely-used, and machine-readable format;
• Right to revoke consent: You are free to give your consent at any time if processing calls for it. The use of this right does not affect the validity of the processing that was permitted by the consent prior to its withdrawal;
• Right to complaint with the relevant data protection authorities: We trust that this information will assist you in answering any questions you may have regarding the way we handle personal information. You can file a complaint with the Data Protection Commission or the data protection authority in your home or place of employment if you feel that there has been a violation of data protection laws and your concerns remain unresolved.

Your California Privacy Rights and Privacy Notice

The California Code of Regulations defines a “resident” as

(1) every individual who is in the State of California for other than a temporary or transitory purpose and

(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose

All other individuals are defined as “non-residents.”

What categories of personal information do we collect?

We have collected the following categories of personal information in the past twelve (12) months:

We will use and retain the collected personal information as needed to provide the Services or for:

• Category F – As long as the user has an account with us
• Category G – As long as the user has an account with us
• Category K – As long as the user has an account with us

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

• Receiving help through our customer support channels;
• Participation in customer surveys or contests; and
• Facilitation in the delivery of our Services and to respond to your inquiries.

You can email us or use the information provided at the bottom of this paper to contact us.

If you use your right to opt-out through an authorized agent, we reserve the right to reject your request if the authorized agent cannot show that they have the proper authorization to act on your behalf.
Other California Privacy Rights

Users of our Website who reside in California may request specific information regarding our transfer of personal information to third parties for their personal marketing purposes under California’s “Shine the Light” law (Civil Code Section 1798.83).

Acceptance of this privacy policy

Your use of our website is subject to the terms and conditions outlined in the associated Terms & Conditions, including any concerns about privacy. You accept that the terms of this Privacy Statement, our Refund Policy, and any applicable Terms and conditions will apply to you when you use our website. You affirm that you will not develop any databases, websites, apps, businesses, or services that directly compete with iM Social App (iMATRiX Social). Such behaviour will be investigated in detail, and all necessary legal action—including but not limited to injunctive, criminal, and civil redress—will be pursued.

You must agree to the terms of this privacy statement, and any other applicable terms and conditions before using our website/application and services.

Changes to this privacy policy

iM Social App (iMATRiX Social) reserves the right to update, change, or amend this privacy statement at any moment. This page must be reviewed, and any changes to the privacy policy must be noted. Please note that the most current update to the Privacy Policy is at the top or beginning of the document.

Contact Us

If you have queries about Our Privacy Policy, feel free to drop us a message at:

Orlando, FL, US

1.727.657.8185

iMATRiXLive@Gmail.com